Tuesday, November 27, 2007

Customer Relationship managers

If you can make an investor part with anywhere between Rs.25 to Rs.250 to register as an online trader, it simply increases the number of your sales people exponentially, and voila! You have a billion dollar firm! “640 branches; 4,000 relationship managers; 450,000 customers; $2.3 billion market capitalisation,” the official statement is loudly pasted on our faces as a response to our blatantly sarcastic queries! But really, from a mere start as a private Internet stock broking firm, Indiabulls has grown to now become not only a diversified publicly held financial service provider (from securities, to consumer finance and mortgages), but also one of India’s leading real-estate behemoths!

For Complete IIPM Article, Click on IIPM Article

Source : IIPM Editorial, 2007

An IIPM and Professor Arindam Chaudhuri (Renowned Management Guru and Economist) Initiative

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